SHIPPING POLICY:

Unless otherwise indicated in the order comments, COMERCIAL GRANELL ships all items within one to two business days from receipt of the order and through a transport agency.

The shipping cost is indicated before confirming the purchase.

Shipments are only made to the Peninsula and the Balearic Islands. Canary Islands are out of our shipping range.


TRADE CANCELLATIONS/RETURNS POLICY:

The customer has the right to return any merchandise that is not to his liking within a period not exceeding 14 days from the date of receipt. For reasons of food safety, only returns of merchandise in perfect condition and in its original packaging, accompanied by the purchase invoice, will be accepted.

If you want to make a return or have received a product other than the one ordered, please contact us

The shipping costs of the order will not be refundable, except in the case of erroneous shipment of merchandise. The return will be at the customer's expense.
Once the return has been properly received, Cafés Granell will refund the payment received within a maximum period of 30 days.


DATA PROTECTION

Data protection policy:
Responsible: Comercial Granell, S.L. is responsible for the website www.cafesgranell.es
N.I.F. B46122131
Postal address: Av del mar nº 5 46410 Sueca Valencia España.
Phone: +34 961701479
Email: comercial@cafesgranell.es

Purposes:
Manage the communications made through email of the services provided, commercial information or the activities carried out by the Responsible.

Legitimation:
Consent of the interested party. Execution or development of a contract.

Recipients:
No data will be transferred to third parties, except legal obligation.

Rights:
Access, rectification, deletion, opposition, as well as other rights developed in expanded information in: www.cafesgranell.es


DATA SECURITY

THE COMPANY has adopted the legally required technical and organizational measures in its information system, in order to guarantee the security and confidentiality of the stored data, thus avoiding, as far as possible, its alteration, loss, treatment or unauthorized access.

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